Diane K.

Don't purchase anything from this company! I purchased a "Keen Premium Waterproof Ankle Boot". It wasn't a "Keen" product, very poor quality materials and construction, had no size or materials label, and was way smaller than size ordered. Customer service is very poor, and will not honor their "100% Satisfaction Guarantee". It was shipped to me from California, but they insisted I pay full shipping cost to send it back to China before they would agree to provide me with a return mailing address. They also wanted pictures and measurements (with a ruler), to prove my claims of dissatisfaction. The worst company I've ever dealt with!