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diane k.

  • 1 Review
  • 8 Helpful Votes
  • 0 Thank Yous

Experience: Beauty

Member since January 2016

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1 Review by diane

I signed up for a free trial of dermaliv and then chose to look at peoples reviews and I was surprised to find that everyone was calling the company a scam. I signed up for 2 products and got 4. Then I thought I had better look into the price of each product. Nowhere during the process of giving them my information for a free trial did I see a price. Surprised at the cost of each product.$80.00, I got concerned as no review was good about the way they take your money. The product was delivered in two days, I tried it and did not like the way it went on my face, smelled and there was no product instructions or return info. I called to send it back but no one answered the 800 number. Panic set in and I got worried about it really being a scam. I finally got the best results from an e-mail about my concerns and got the best rep ever to help me with my return. ASHLY S. Customer support was amazing! We stayed in touch throughout the process and it was resolved in just a matter of a few days. She gave me my RMA numbers and the address of where to send the return. I hope for those that feel hopeless there is a way that you can get the help you need by using the e-mail. *******@dermaliv.com

diane Has Earned 8 Votes

Diane K.'s review of DermaLiv earned 8 Very Helpful votes

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