dianeh40

Diane H.

Contributor Level

Total Points
164

2 Reviews by Diane

8/18/15

It's hard to know where to start I am so angry. The dress I received was described as Large but would probably fit a slim ten year old. It was completely unhemmed and I made better garments myself at primary school. Absolutely NOTHING at all like the picture. The material was just dire. I am furious that they have ignored my complaint too. The dress arrived screwed up in a tiny grey bag with NO PAPERWORK, and the description for the benefit of customs on the label says "COMMERCIAL SAMPLE", enabling them to avoid export/import duties. These people should be wiped off the face of the earth. STAY AWAY PLEASE. As long as people continue to place orders these poor representations of the human race are laughing all the way to the bank. I wish there was a facility to award MINUS FIVE STARS.

Service
Value
Shipping
Returns
Quality
8/18/15

How are you still trading when you read your disgraceful reviews?

rosegalr
rosegal r. – Rosegal Rep

Dear Diane,

We regret any inconvenience or frustration that your experience has caused you.

Would you please tell us the problem in details and your order number so that we can resolve this matter for you?

You are a valued customer and we are committed to providing you with the best service possible.

Best Regards
Customer Service

Diane Has Earned 4 Votes

Diane H.'s review of Rosegal earned 4 Very Helpful votes

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