Diane H.

Shopping was the easy part. On April 17 I chose 4 items that I really liked and they came quickly and they fit! I was happy! Except I ordered 4 items and rec'd 3. There was no explanation with my package so I emailed the company. I didn't receive a reply so about 5 days later I emailed again. I rec'd a reply that my item was on backorder. I emailed again asking if it was available in a different color but rec'd no reply to that so I sent another email asking for a refund. My reply was fairly immediate that I would receive a refund in 15-30 days! It's been 25 days and I'm still waiting.

I didn't receive everything I ordered but I had to contact them instead of them letting me know. Also waiting forever for a refund.

Easy to maneuver the website, easy to order, rec'd the shutters in just a few days and hubby easily installed. I'd deal with this company again, and LOVE that it's Michigan made!