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The fabric was sent to the wrong address. Customer service said it was my error despite having a receipt showing I'd sent the correct shipping address. The terry cloth I ordered was full of pulled thread throughout the yardage. Ugly and unusable. It took 15 days from their receipt of the return to process my refund, and that was after two inquiries.
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Diane F.'s review of FabricDirect earned 2 Very Helpful votes
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I ordered 6 yards of fabric on Oct. 1. Received two weeks later when USPS Made me pick up and...
Wrong address auto filled. Called to correct. No answer. Finally a return call and and provided...
