Had great luck with this company. I ordered, then saw reviews, and was skeptical. I considered cancelling, but decided to take the $50 gamble. I'm glad I did. I potted the plants immediately after they arrived Out of about 12 plants, one arrived with dry roots. I thought I'd lose it. But it is doing well along with all the other plants. The order did take awhile. But since they are bare root better to plant in the fall anyways. Not sure if they ship based on best planting times.
Maybe not everyone understands that a bare root plant, that didn't get light for a week or so, does not arrive looking good. After potting them, I slowly acclimated them to light. After potting I put them all in the shade. After a couple of days I placed them in part shade. Then eventually placed them in the correct light requirement for the type of plant it is.
I ordered from Direct Gardening again hoping for the same results.
I debated on giving a 4 or a 5 as a rating. The 4 would be for one plant arriving with dry roots. The 5 would be for the good prices this company offers. So I'll settle for a 4.5 rating.