This company has to be the worst I have ever dealt with. Received a bed with damage to the fabric in the middle of the headboard. First the offer me $27 to keep the bed, What? It's an $800.00 bed that was delivered with damage and you want me to keep it? Then they tell me we'll give you $150.00 to keep it and if not we can't get a replacement for 6 to 8 weeks. No I don't want a damaged brand new bed. So please take it back. Then they tell me because their shipping company randomly took the top of my box that I have to make my own for a queen size bed! After many back and forths I go out and buy and fabricate a cardboard box package the queen size bed again and seal it and tell them I have done what they asked me to now please pick it up and issue me a refund. THEN they tell me they need another picture of the bed again, WHAT? I've already made a box put the queen size bed inside and taped it all up for pickup! Sorry we need another picture... I take apart the entire box take the picture for them and send it to them and now they tell me they want to send someone to try and make a repair to the headboard! NO THANKS! I'm not paying $800.00 for a damaged bed that is Jerry rigged with an aftermarket repair that will be in the middle of my brand new headboard! Not to mention I had to buy and fashion a replacement cardboard top because their delivery man absconded with mine! This company has you jumping from one hoop through another and will not do the right thing, send a pickup and refund my money for their damaged product that they delivered to me! STAY FAR AWAY FROM THIS COMPANY!