My order took 2 months to arrive. One of the 3 VHS tapes of my 3 children's weddings was missing. No DVD for it or the thumb drive that I had paid for. No invoice! I so wish I had read other reviews before hand. I've been told by Southtree that they are looking for my lost tape, but they have so many others that they've lost of others... this is just so wrong! I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE!