I ordered an arrangement for my sisters funeral last month and what was sent looked nothing like the arrangement on the website. The lilies in the arrangement were wilted and not even arranged throughout the arrangement, there was no bow on the vase, and they did not attach a sympathy card saying who the flowers were from. Avas Flowers has very poor quality, prices are high, and they charge an additional $18.93 service fee. On their website they show they are a five star company and I'm unsure how they arrived at that. I definitely have learned a lesson and will never use this company again.