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HORRIBLE RETURN POLICY. Footsmart maY appear to have good prices on some things. However, should the order be anything but perfect, don't expect any help from customer service and be aware that they will charge you to return an item. Their return policy is unreasonably narrow and rigid. I would advise everyone to avoid this company, especially since there are now so many options for online shopping. Internet commerce, especially for something like footwear, needs a reasonable and easy return system.
Diana V.'s review of FootSmart earned 7 Very Helpful votes
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I ordered a pair of shoes that were on clearance on April 28. Their website said that they were...
