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Diana U.

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  • 1 Helpful Vote
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Experience: Health, Society, Hobbies & Interests

Member since February 2020

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1 Review by Diana

This company was OK at first. Low prices, fast shipping, etc. I was also able to order in smaller units, which was great for my small business. Over time, they removed the smaller units and only had bulk quantities. That was fine with me, to have a little more inventory than I needed, which also meant, I wouldn't have to order as frequently. Fast forward a year or so. I finally go through my inventory and realize they shipped more bottles than sprays. I reached out, asking to send TWELVE replacement sprays. Yep, just TWELVE. They refused to send because it was past their 15 days. WTF! They seriously couldn't send me TWELVE sprays?!? Pretty sure the sprays cost PENNIES. Their manager/customer service rep is a POS, RUDE, INCOMPETENT A-HOLES. Customer service is nonexistent here. I will NEVER order from them again. They treated me less than, and like I didn't spend thousands of dollars with them. On top of that, they sent me HUNDREDS of the wrong bottles and sprays, and it was MY problem. I had to ship everything back. No apologies, no expedited shipping. NOTHING. Go elsewhere. You will be happy you did!

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