Diana S.

I signed up for a HSN card with a $40 off purchase. I order am item and the $40 off was taken off my purchase but I returned the item and when I called customer service and spoke with Matt he said since I returned the item the $40 was not available it was for a one time purchase. I don't have the item I returned or the $40 for a future purchase. It was not explained when signing up for the HSN card. I will cancel my card and never purchase anything else from HSN. RIP OFF! They should explain if you return your item and they don't have your item in stock in different color or size you don't get the $40 for future purchase back! I have been a great customer and they just lost me for $40! I spent a lot of money at HSN! Explain thos to future customers in the future!