Diana P.

I made my reservation on line at what I THOUGHT was the Fairbridge Inn web site in Idaho Falls. When I got to the hotel, the rates were considerably lower than what I paid on line, and the hotel didn't even have my reservation. The person at the front desk apologized and was embarrassed. I feel I was scammed since I made this reservation on line at what I THOUGHT was the Fairbridge Inn web site. When I got to the hotel, the rates were considerably lower than what I paid on line, and the hotel hadn't even received my reservation. She apologized and was embarrassed. This is a scam since I did not see reservations.com anywhere on the Web site. I paid $97 for $56 room. What a ripoff. Much safer and cheaper to just call the hotel.