- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
THANKS TO SITE JABBER, an employee of law depot. Com decided to refund two of the three months that I was charged? If they had reversed all three months I would have deleted the review, I am upping my star one, but since I NEVER USED THE SITE, and I did cancel, and there is proof I NEVER USED THEIR SITE... Why did they return two of three charges? I am greatful for some action, but returning all that was stolen from me, would have been better.
IN OCTOBER, I notified my bank USAA to their check dispute arm that a service I had paid $159 for DID NOT do what they said. IN NOVEMBER, I emailed ALL proof they asked for and the gross overview is close to 35 calls, 5 times I either emailed, faxed, and sent info on their secure online sight. The business in question that ripped me off, closed their sight, etc, further verifying that I did not get what I paid for. A week ago? I received a call saying, our dispute department wont NOW give your money back, due to it TAKING TO LONG...
OH BOY. The put me threw hell, kept losing stuff, refused to simply refund the money that I did not receive service for. I had numerous conversations along the way, including one rep who said the reason I was not being refunded was that they had already done it, but in looking saw no money was transferred. I was told by two supervisors they would reverse, who then made no notes and didn't do it. I was told by worker bees they never got my proof, and told by other worker bees that they; had it. USAA YOU ARE NOT ALWAYS VETERAN FRIENDLY AND THIS LATEST IS THE FOURTH TIME YOUR DEPARTMENTS HAVE NOT SEEMED TO KNOW WHAT THEY ARE DOING.
I am going to the CEOS OFFICE NEXT. UNLESS SOMEONE CONTACTS ME ASAP.
DIANA
Diana hasn’t received any thanks yous.
Diana doesn’t have any fans yet.
Diana isn’t following anybody yet.
Empty.
As we discussed Diana, we do not monitor usage. When you select a 7 day free trial, as the offer states, it must be cancelled within 7 days or the account converts to the $33.00 monthly plan until cancelled. We state that 3 times before you can print your document and then we email you two notifications, one to remind you to cancel and one when billing starts. You are paying for access to the account to return to prepare documents at any time. We don't monitor whether you prepare 1 document or hundreds. You received the two month refund as a courtesy and the third month exceeds the refund time limit and cannot be refunded.