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1 Review by Diana

Schumacher Cargo Logistics

Schumacher Cargo Logistics


I moved from Elizabeth, NJ to Amsterdam, The Netherlands and my son found this company and we saw that it was close to us. I got a quote and i thought it was ok. When i asked about insurance I got explained so poorly and the price was so high I couldn't take it cause as a single mother I was moving so my son could go to college in Amsterdam. And before I left I had fallen and broken some bones in my foot but I had to go and take care of myself as we arrived in Holland. At this point my living arrangement was vague cause of my accident so they told me i could leave my boxes 1 month in NJ and 1 month in The Netherlands which was great. To my surprise right after I left I got an email saying that I had to pay more while I was quoted for 24 boxes but I send the payment. As soon as my boxes arrived here in The Netherlands Global logistics emailed me and ask me for my papers which i had provided and by the time 2 weeks i didn't hear from Global logistic here in The Netherlands i started calling till they finally arranged my boxes delivered but my surprise was immense when i received 21 of 23 boxes I was told by the delivery guys that there were no more Schumacher boxes in Global logistics warehouse. I called Global logistics anyways and till today no answer. So I called the US Schumacher's office and there I was told that they had send 1 of my boxes back to my old address with FedEx, I don't understand why if I'm not living there anymore but even then I'm missing one cause my bill of lading is 23 and I delivered 23. Nobody can produce the FedEx Air waybill and warehouse is stating that i had 21 boxes and now I keep calling and calling and nobody is paying attention to me, like it was my fault that they disappear my 2 boxes . The saddest part of all this is that those boxes were my son's with his winter clothes and his 2 Nike Yeezy's which all his of these are expensive items and I'm a single mother so money is a problem. My son came to study and it is getting cold and his winter clothes are gone. So at this point I'm very desperate cause i can't afford new clothes. This moving was so complicated and expensive and I never in a million years thought I was going to be in this position. I just want them to find my boxes or compensate me so my son will be able to buy his stuff back cause it's getting cold here already.

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