Diana F.

Steer clear of this company. They are just out to trick you out of your money. The site says no refunds on sale items, but this is only stated in the "return" section that most people don't bother to read. The hitch is that four out of the five sections to shop in were "on sale."

Does Mr. Redford know that he is losing unsatisfied customers every day? I have been waiting 3 weeks for a refund of a bag, and according to other reviewers, that's nothing! I'll never buy from Sundance again!

This company is one you definitely need to steer clear of. The boots are MOST LIKELY knock offs from Shanghai. There are no returns possible. Boots are not AT ALL sized correctly, and the amount that I agreed to online is different from what they put on my card. They added $5 onto my purchase with no explanation. When I tried to send the boots back to Shanghai, the cost with UPS was over $200 including the cost of Customs Declaration. The company said they could reimburse me $20 (1/8 the total amount paid) and to keep the boots because return shipment was too costly. NO SH__!
The boots are extremely low quality, not UGGS Australia at all.