I can say I'm disappointed in payouts, the bots in poker, the frequent crashes and most of all, the loss of decent music in dance club and VIP lounge. But to attack our moderators? SAD. Evidently you don't know Red. I have known her for years and she is one of the most caring people I know. If she can help you, she will. IF this rating was for Red only I'd give it 5 stars. But only 3 due to the VW problems and them not caring enough to keep the great music we had.