The support system it is so stupidly annoying, they keep sending me the same email and instructions as if they do not or can not read English. I emailed them 10 times saying that i lost my account and i have orders coming to me but they do not provide any solution.
They have one message and one instructional email they keep sending.
It is so annoying i have stopped using them and i advise everyone to think 100 time before using them.