I booked the hotel on the Travelup site. Once the booking was done I had to cancel it as it was one price during the booking then the final price increased almost 5 times. I sent several emails and called to Travelup. Finally I got an answer that they will do a full refund. I sent several emails with request to inform when ghey do a refund. Up to now I I have not received the clear answer when the return me my money i. E 1620 USD