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D H.

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1 Review by D

Zara

  • Zara

“The Worst Customer service return policy.”
5/3/19

I bought a shirt that was 50% cotton and 50% polyester and it shrunk about 3 inches after I washed it. Apparently you are not supposed to dry ANY of their items and know what all the washing SYMBOLS mean on the label, because there are ZERO directions in English. So if this does happen to you and you are honest about what happened... well don't expect any money back! Come on ZARA. Stand behind what you sell. There is too much competition out there with better customer service. You should be worried. Count me out.

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