Thumbnail of user dh352

d h.

Contributor Level

Total Points
83

1 Review by d

  • NewRockies Inc

2/19/19

After many attempts to bypass the VATS and dreaded 'Starting Disabled' message with the Pro Module, I finally returned it for a refund. The installation instructions did not match the wiring on this car, particularly for the TDM connection. Since returning it, my mechanic got the car running again by installing a new Passkey Decoder Module. I gave them 2 stars even though this module was not useful, because of the many efforts by Jack in tech support to try and make it work. Also, the refund process was quick and easy with a return PO Box in the US. This may work on some cars, but it didn't on mine.

Tip for consumers:
In order to avoid delays, be sure to ask questions and respond to support team thru their online support process.

Products used:
Pro Module

Service
Value
Shipping
Returns
Quality

d Has Earned 3 Votes

D H.'s review of NewRockies Inc earned 3 Very Helpful votes

d hasn’t received any thanks yous.

d doesn’t have any fans yet.

d isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user lynnpreston7
9/11/23

For the last 10 days I have been trying to get clear instructions on how to hook this thing up....

Thumbnail of user karlr76
10/5/20

Modules do not work all the time, and tech support is terrible only can communicate with e-mail...