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dfd s.

Contributor Level

Total Points
81

1 Review by dfd

  • LivingSocial

3/13/17

LivingSocial has a "Restaurant Plus" program and they can't link my credit card to my account. They keep telling me it should work, but when I follow-up they don't know what the issue is. Every email response says it's been "escalated" and to call if I need more information. When I call, the person on the phone says there's nothing they can do and it's been escalated. I've literally been following up and trying to resolve this issue for almost 2 months.

It's been weeks since I received an update or response to my emails (which they've responded to previously). It's disappointing that their system doesn't function, and they don't seem to care about fixing it or helping me stay a customer.

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