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Dexter M.

Contributor Level

Total Points
80

1 Review by Dexter

  • Lazada

11/23/16

Bakit po may nakalagay na Declined?. Paki track po yong order ko please kung bakit may nakalagay na declined tapos wala naman kayong email. #*******.

Thanks.

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Lazada P. – Lazada Rep

Hi Dexter M., please be advised that we are trying to call you several times. However, the contact number on our file keep on ringing. Regarding this concern, please be advised that this is a system-generated cancellation and we have not collected any payment from your card since it was declined by our system. The amount will just be on a floating status. Below are the possible reasons why transactions gets invalid:

A mismatch on some details on your card and billing information. The name on the billing information should be the card holder's name and the billing address is the address where the card was issued.

Wrong or incomplete details - Incorrect Name and Billing Information. Even a single letter or word is a discrepancy.

Credit Limit - if your item to be purchased is more than your credit limit. Thank you.

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