I got a wedding band from here and within a week the paint rubbed off. Looks like a marble piece of metal mow. The insets aren't visable now easily. They will repair it but I have to pay shipping and handling for a "repair" that will probably do no good at all unless they use a anodizing method. The return policy starts when they ship it so you get maybe 2 weeks before you can get a refund. Ridiculous
I won't buy from them again!
I would submit pictures but not will not load
Hi. We’re truly sorry you’ve had a poor experience with our product. We have an extremely rigorous quality control process but sometimes a few defective products may sometimes fall through the cracks. We offer 30 Days Return & Exchange Policy https://www.jeulia.com/30-day-return-policy.html and One Year Warranty Policy https://www.jeulia.com/one-year-warranty.html. Please contact us at service@jeulia.com for help. Normally, the refund will be issued once we receive the original order, thank you.