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1 Review by Dev

Norwegian Cruise Line

Norwegian Cruise Line

8/10/18

After travelling all the way from Australia, I was denied entry on the boat as they claimed did not have a valid visa.
This is despite having a letter from the Canadian embassy to say I have been cleared and having travelled all the way from Australia to Seattle with no problems.
I was not the only one who was turned away and there was even a whole family from Brazil who were sent home.
We discussed our situation and we found that we were all told by staff of the Norwegian Guest relations we would have no problems if we did not get off the ship in Canada,.
I had to spend a week on my own expense in US waiting for my family to return.
The guest relations department were no help all told me to read the fine print on my booking form.
I would never travel on this cruise liner ever again-they are criminals and I would be happy to start a class action suit against them if other have found themselves in the same position

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