I ordered the thong of Cover Male that was pretty expensive, but is the wrong size. I cannot use it. It turns out I need to check the size chart of the site properly. However, my complaint was registered instantly and the product was replaced in a week. I'm really happy with the customer support of the site. This is one factor that most of the shopping sites fail to provide. The easy return policies and great customer service of Skiviez have got me hooked.