We had booked our tickets from India to Toronto. However, due to COVID we couldn't travel. Explore trip promised to give us new tickets for different dates, however they are not staying true to their word. On top of that, on each call they give false hopes, blatantly lie each time on deadlines, donot transfer the calls to their seniors. They are basically a bunch of cheats, unethical professionals who have unfortunately received a license for business. Non competent, liars, and high grade cheats.