Devanand R.

Having shipped a low quality & defective item (Luxury Clear View Mirror Flip Smart case/cover for Samsung Galaxy smartphone), which is not even aligning properly with mobile phone (due to design of case is inaccurate), also leaving scratches over the mobile phone's screen with just 2 day's usage. Very sub-standard material and a bogus QR Code for the mirror properties to work (see thro' display time on mobile screen)... With clearly visible defects in the pictures I sent to the seller (tgk mart) and also to e bay raising a Refund Claim... No reply from seller. Ebay informs today my Refund Claim is Rejected. Pathetic state of affairs only to hurt customers feelings.
Pathetic. Sellers can display or describe their product in any untrue manner, customer trusting "ebay Guarantee" pays hard earned money only with trust,. To be taken for a ride and when raising Refund claim getting a reply from ebay expressing regret, helplessness citing conditions of ebay Guarantee... but encouraging the already hurt and humiliated customer to shop more from ebay... Would I shop anymore in ebay.? Well, the answer is evident. Not to get same disgusting treatment from e bay.
Yes, this not only a painful lesson for myself... for others too...