Ordered cake and flowers. On delivery date told me could not deliver because they had no inventory. I cancelled the order. They acknowledged cancellation and confirmed refund was issued. Refund was supposed to take up to 10 business days. After this time passed, I contacted them again. Don't even waste your time on chat. It is a joke. So far no refund. BBB has several complaints about them. With so many awesome flower and gift vendors, DO NOT THROW YOUR MONEY AWAY on what in my opinion is a total scam.