Des S.

Ordered some Brass bar and the site clearly states next day delivery on orders over £20.
I waited for the delivery, got a no show from the delivery e-mail stating order date. I called and questioned where the order was?, to be told the stock was not even in, but they happily took my ££. Gave a lead time of some 3 weeks (16 Dec 2019), so I stuck with them. I called to make sure they were going to honor the order. I got told the stock was now due in FEB 2020! I was told Ben would call that day... of course he did not. Got him next day but made to wait for him. Ben then stated who said it was a next day service?! I said look at your own site. He said he was refunding my money. As yet not seen it... having to chase it via a complaint procedure on Barclay card. Issue still ongoing. Don't believe anything they say if your reputation depends on a delivery from them! Absolutely no honor, honesty or decency