Desiree T.

Recently used booking.com for a trip to the Oregon coast. On booking.com it asked how many people were going to be traveling I told them three adults two children pushed go and it gave me a list of motels that fit my specifications. Paid for the room drove 5 hours checked into the motel went to the beach and around 8 that night the motel management called up to our room and asked how many people were in the room. I told him three adults and two children and they told me that they could not have that many people in the room and that I would need to pack up my stuff and leave cuz they could not accommodate me. They wouldn't refund my money call booking.com they can help me so now I was stuck at the beach with two kids on a Saturday night which just happened to be Saint Patrick's Day and a very busy Casino town on the beach. Needless to say we made the best of the trip but are out $300. I would not recommend using booking.com.