I'm seeing a majority negative reviews, primarily people saying they have been 'scammed'. I read the membership agreement so I don't feel scammed at all. Yes you're credit card is charged, just as the agreement says it will be. Folks really need to read through these things before signing up! If you can't afford $40 a month for shoes then don't sign up! I have been thrilled with every pair I've received. Comfortable, true to size, and hot styles! I have bought 10+ pairs of heels and boots so far and I couldn't be happier!