I was just in one of their live shows, I was in there for about 15mins, and all she did about was trash talk some other boutique owner. The whole room was talking trash about whoever the other person was. I asked why so much drama, she said her and her customers are like a family and that they talk about whatever they want. What kind of business owner does that? I made 1 order a few days ago, it shows fulfilled, but no tracking number. I asked about it, and all she said was look at shipstation. I did look, and it was there either. I would not recommend this boutique or the owner. She seems to thrive off drama. She said if I didn't like it, I was welcome to leave, so I did. Too many other boutiques out there with very kind and professional owners.