I'm a frequent shopko shopper. So I decided to order some gifts online. I made a large purchase and waited anxiously for my package to arrive. When it did I opened to find a box full of clothes and random items I DID NOT ORDER! This was someone else's order! I immediately called customer service. I wanted the items I ordered. The man on the phone informed me I could replace my order and "wait" for my money to be returned after I sent back the box full of someone else's stuff. The only Problem was almost all the items I ordered were sold out and could not be ordered again. So I canceled all together a new order and wanted my money back of course. I sent their box back. Month later I still had not recieved a refund. Luckily I had a tracking number and name of when the box I sent back was delivered because when I called customer service back AGAIN they informed me they never recieved any package from me returning the items that I never ordered in the first place. I gave them the code saying it was delivered and then finally 2 days later I recieved
My refund! What a cluster f! Never again..