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Desiree J.

Contributor Level

Total Points
272

2 Reviews by Desiree

  • Shopko

6/9/16

I'm a frequent shopko shopper. So I decided to order some gifts online. I made a large purchase and waited anxiously for my package to arrive. When it did I opened to find a box full of clothes and random items I DID NOT ORDER! This was someone else's order! I immediately called customer service. I wanted the items I ordered. The man on the phone informed me I could replace my order and "wait" for my money to be returned after I sent back the box full of someone else's stuff. The only Problem was almost all the items I ordered were sold out and could not be ordered again. So I canceled all together a new order and wanted my money back of course. I sent their box back. Month later I still had not recieved a refund. Luckily I had a tracking number and name of when the box I sent back was delivered because when I called customer service back AGAIN they informed me they never recieved any package from me returning the items that I never ordered in the first place. I gave them the code saying it was delivered and then finally 2 days later I recieved
My refund! What a cluster f! Never again..

  • FabKids

6/8/16

I have a membership through Fabletics. I never agreed to a membership and fees through fabkids. I got an email for a discount through fabkids that I assumed was just a perk for being a VIP member of Fabletics. (That's where I went wrong) I purchased an outfit and searched to see if there was monthly fees as Fabletics does and found nothing. Low and behold it's the 8th of the month and I get charged 29.95 on my cc. I never received an email to choose my Picks or skip this month as I do with Fabletics so I don't get charged a monthly fee. I went to fabkids again and found in tiny print the terms of service where I read that if you go to their site and purchase anything you are automatically agreeing to their VIP membership terms. WHAT A JOKE. I got scammed. They got their $30 from me. I'm glad I read these post before I called their services to cancel because the guy on the phone tried to convince me through discounts and credits to stay a member and luckily I read a comment on here that someone agreed to these and continued to get charged unknowingly even with skipping their month. Not a good company. Making all their money off scamming unknowing buyers. At least with
Fabletics they were VERY VERY CLEAR OF THEIR TERMS. And it was CLEAR that I would be charged 49.95
If I didn't skip the month. Unlike fabkids where I had no clue their was any membership at all or fees...

Desiree Has Earned 12 Votes

Desiree J.'s review of Shopko earned 6 Very Helpful votes

Desiree J.'s review of FabKids earned 6 Very Helpful votes

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Similar Reviewers on Sitejabber

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Deep S. reviewed Shopko
10/11/18

No customer satisfaction service at all. Mean business minded fake people and website. Did a...

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Tammy B. reviewed Shopko
7/17/18

Ordered online and never received it. Asked for refund but shopko is dragging their heels. They...