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Desiree J.

Contributor Level

Total Points
82

1 Review by Desiree

  • Mow Managers

8/22/19

As the saying goes, "You get what you pay for" problem I didn't even get that.
Had high hopes for this company but when I came home and saw that they mowed around a branch instead of picking it up and then mowing that was when I knew I was going to have troubles. I called and they told me that they do not pick up anything in the yard but will come back once I pick up the branch and remow. Several times when they mowed they mowed unevenly which left high areas of grass and when they blow the yard everything is blown into a conrner and left there. Possibly a ok company if you have a vacant lot that needs to be mowed and you do not care how it looks.

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Anyil P. – Mow Managers Rep

Desiree,

Mow Managers provides mowing, edging & blowing of the grass, the service does not include picking anything up from the yard prior to service. This is why we ask customers to have the yard picked up prior to every service, which we made you aware of when you called in May. We did offer to return to re-mow once the yard was picked up since we offer a Satisfaction Guarantee when customers call in within 24 hours with any concerns. Regarding the uneven mow, we don't have any record of any claims, otherwise we would have been happy to send the crew back for a free redo.

T's unfortunate that things didn't work out & are glad you were able to find someone else to service your needs.

~Mow Managers Response Team

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