I used CardCash few times so far. In my last purchase I bought a $300 REI gift card which turned out to have $0 balance. Once I notified CardCash about the situation, they started inquiry; however, they failed to return my purchase amount. Eventually, I filed a dispute with my credit card company and got my money back. I can understand that such problems may happen in a 3rd party gift card exchange, but how a company handles the situation matter me the most. I will no longer use Card Cash in future, as my experience proved they are not reliable when things go south.