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I ordered a belt from them. Was told it would be delivered by may 4 or may 5. It is now may 6 and they site says they just started making the dam thing. I needed this belt for an event today hence paying extra for the express shipping. So you take my money and wait until the day it's suppose to arrive to start making it? Make that make sense... I want my money back. Forget trying to cancel thru their website because it's BS. There's no way to cancel on their site. They provide cancellation instructions but guess what? No cancel button to be found. I will never use this company again and will definitely share this story with everyone I know.
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Hello Derrick,
I truly apologize for the delay with your belt order and troubles you had trying to cancel this. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Christine