Not only Did I get a 5 hour waiting time, I waited the full 5 hours for a Referee to verify me, just to be told No Referees were available and to wait another 4 hours.
This is week 3 of waiting for Referees to get in contact with me and I've heard nothing.
The website is Garbage.
* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!
-IDme Social Response Team
Derrick Has Earned 3 Votes
Derrick K.'s review of ID.me earned 3 Very Helpful votes
Hello,
We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!
-IDme Social Response Team