Just got home to the UK from a holiday booked through Bravofly. Now I have read most of the negative reviews and have to admit to having some post booking nerves. I will state here and now it was totally unjustified. Bravofly easily sorted a concern re baggage followed up by excellent communication to ensure we understood it was all sorted to our satisfaction. The flights to Italy and home again all went very smoothly with no problems whatsoever. I for one will have no hesitation in booking with Bravofly in the future. Well done. And just to add, yes, there will be problems with any travel company, that's the way things are but DON'T believe all that you read online. Bravo Bravofly.