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derek r.

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Total Points
82

1 Review by derek

  • UPrinting

5/15/19

After chatting with customer service about an order and read the reviews here, I felt compelled to post one of my own.

I was charged $42 for shipping from Van Nuys to my residence in San Diego, that isn't acceptable.

They blamed UPS on the rates, however as I work in logistics I have access to the same things they do. Even factoring in moving a smaller amount of product than they do, UPS's costs were less than half of theirs to ship.

They make a fine product in my experience but i will not pay $42 for shipping on items that weigh less than a pound combined, especially when they are located two hours from my home is 3 hours south.

Edit: After further review of the orders, they do not bundle all products together. I order three sets of 250 stickers, they ship them individually.

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UPrinting S. – UPrinting Rep

Thanks for sharing us your feedback, Derek. We understand what you are saying. We print and ship your items as quickly as possible, which is why at this time we do not offer group shipping. For your future orders, what we can do to help you is to ship under your FedEx or UPS account at your rates. If you want to discuss your concerns further, feel free to open a live chat session or call us at 888-888-4211.

derek Has Earned 2 Votes

Derek R.'s review of UPrinting earned 2 Very Helpful votes

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