Derek C.

Ordered an item from here for Christmas as a gift. It was shipped in a quick manner and no issues with delivery. However, the item itself was not what was expected - not a problem; do as normal people do and return. I initiated a return on the 27th and was given a label. Sent back the item on the 28th of Dec to find that UncommonGoods uses UPS Mail Innovations for shipping - which is literally the slowest shipping service you can get. So here we are now on the 9th of January, the package has still yet to be delivered to them which means that no matter what, refund won't be issued until probably late next week - if not the week after. In today's day and age, 2-3 weeks for a refund is unacceptable. Will never order from this site again. Customer service was not bad - but definitely not helpful. In terms of e-commerce, this is about as bad a site as you can order from. I would advise against ordering from here.