Have purchased/donated to this organization since it began. Always knew it would take longer for its deliveries to arrive due to the structure of the organization. After receiving partial order, (No Copper Bracelet), 1st request for order status was responded to immediately and professionally. Follow-up requests ranging over two months with various customer service and higher corporate officers, including original responder, have remained unresponded to. I will now only purchase and donate locally to more trustworthy causes. Don't give them your money!