Just signed up. They offered good coverage at a good price. It was a little "creepy" that I had to enter my contact details just to see their price on their website and within a minute or two somebody called me. A little too push IMHO, but they ended up working out a deal with me and using coupon codes and such to get me a solid deal that beats the average new customer deal, so I was happy about that. I had AHS for 3 years prior and have had to use them once or twice and the experience with any Home Warranty company is "meh" your mileage may vary. I don't expect anything better, or worst, from SHW vs AHS. I'm hoping they're not worst though. I will read over all the fine print. I don't like how pushy they are or that they require payment before you see the contract, that's annoying, but they have a 30 day full money back guarantee and I put it on the AMEX so if they try to screw me in the contract fine print or not letting me cancel, I'll just reverse the charge.