It was easy to order and find on the website, however out of the two water filters the most recent one, less than a week in the refrigerator, failed. I can only guess that something in the filter failed when I heard a very loud noise and opened the door to see water on the shelves. Of course when I tried the water spigot there was no pressure and water came from the filter housing. So that gives me a 50% rating. Luckily I had one on hand from another vendor.