- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Packaged my iPhone 7 up and made sure everything was turned off and reset to factory settings. They received the phone on Or about 11//18/18. I got another email two days later saying "hurry and send in your phone". Very odd. I finally checked the website on the 24th of November and it said "please contact us we need more info". I mean what company would not email you to say this? I emailed them and asked what info they need. They stated they wanted to ask if I turned off find my iPhone and everything else. Lol. I mean to reset to factory settings you have to do this, if they'd just turn on the phone they'd see it was reset. If they'd emailed me prior and asked I could have said yes. I reply and say yes. I wait and wait and now it's December 10th, this after saying it'll only take 3-5 days to check it in. Over two weeks! I email and ask what the hell is going on and they say "it looks like maybe the phone is still tied to an account". Again, you wait two weeks and for me to email to say this? Insane to me. I said screw you send the fuc**ng phone back. Please please avoid this company. There are WAY too many companies that offer to buy your phone and pay the same or more. Don't do it! Worst experience ever.
***update the seller has been suspended which is huge. Clearly he was running some shady transactions per myself and others who had given him feedback***
Out of the nine reviews I can read on the seller that took the account back, four are negative and include something about "the account was taken back". But yah, it was me and not him who changed the email address. I stole my own account back that I purchased from him. He even said to me "the only way I can help you is if you edit the feedback you left me". Since your site and your employees won't help me, the buyer who got screwed over, but are literally doing nothing to the seller who clearly is not honest and not running an honest business selling accounts. The original account I purchased had Arturo as the account name, the photo I sent you showed the guy with the email starting with Arturo stole, 100% stole the account back from me, so clearly it's either the seller or the seller stole the account from Arturo then sold it to me. It's ok, there is a reason on site jabber there are 342 one star reviews of playerauctions. That right there tells the whole story. You have almost one third of all reviews as one star, that's insane. I see why now. I wish I would have seen this website prior to the purchase.
Dennis
I purchased a GTA V Online account from a player. It said you can change all account details to yourself and you'll have zero issues. Fast forward about two months and magically the account is changed back to the original owner. I of course changed the feedback on the seller to negative. After the seller promised he'd correct everything if I could alter the feedback I got in touch with playerauctions. They said there is literally nothing at all they can do to help. They can't let me change the feedback, they won't delete the feedback so I can write a new one. So in the end they continue to let a seller who they know is stealing accounts back continue to sell and do literally nothing to help the honest buyer who was screwed out of money. I cannot wrap my head around how this is the final solution to this problem. Sad.
Hello Dennis,
Thank you for sharing your review and your thoughts about your experience with this order. I was able to look up the discussion history and I'd like to give you an explanation as to why the review deletion was declined.
First off, I'd like to note that the order was purchased without insurance --- with this, I'm very sorry but we cannot provide any refund if something happens to an order. However, our team will still provide support in mediation and communication.
As for the review, we allow only a maximum of (1) opportunity to change it. This is to keep our reviews as pristine as possible and to avoid it from being influenced by other users as much as possible. Case in point is your seller's message to you --- if what you claim is true, that he wants the negative review to be taken out first before he resolves this, then the review loses its point. The more optimal way of resolving this would be for us to have compelling evidence from you that incriminates the seller as the one responsible for reclaiming the account. In this regard, we cannot delete the review as a pretext for the seller to resolve the case for you. On the other hand, the screenshots we received were insufficient to narrow down on the seller, as the email change on the account could have been initiated by you or anyone else --- it doesn't strictly point to the seller.
Even without insurance, we have provided support on this order and since I don't want you to go empty handed, we messaged your seller again one last time to ask him to resolve this for you. If he replies, we'll be sure to email you about it (and you will know about it too since he should contact you if there are any resolutions).
I'm sorry for any inconveniences, and we hope you understand our stance in this case. Have a good day ahead, Dennis.
Best regards,
Richard
Dennis hasn’t received any thanks yous.
Dennis doesn’t have any fans yet.
Dennis isn’t following anybody yet.
Empty.
Hello Dennis,
Thank you for kindly updating your review. Sorry for the hassle you went through, and if there's anything else we can do for you, we'll be here to hear you out. Have a good weekend ahead.
Best regards,
Richard