They lead you to believe that the first payment they ask for IS the unlocking fee and unless you read the "terms and conditions" rather than just check it as most (myself included) will do you don't realize you've been misled until after they do their eligibility checks and then request "final payment"! The "final payment"is more than twice the original payment making this an expensive option to unlock your phone! VERY MISLEADING! IM VERY UNHAPPY!