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It's a pity a company like this operates like a bunch of criminals. They are stealing money from unsuspecting customers. If you purchase something in good faith and they could not ship on time your purchase to them is non refundable. However this no refund policy is printed nowhere on their website. This is illegal business practices and the Attorney General should be and will be notified unless the refund I am waiting for is not delayed any further.
Looking at the other cases I believe it is a chronic issue and should be exposed to the authorities.
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Dear Dennis,
We are terribly sorry to know about your frustrating experience with our company.
This is not how we usually work and we would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you. CARiD team is doing its best in order to provide each and every client with a top-notch customer service during these challenging times for our country and the whole world.
Please, email me directly at chester.ha@carid.com with your order details and i will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.