Fire Mountain Gems and beads used to be amazing. USED TO HAVE great prices, selection, customer service, shipping prices... These days HOWEVER, the prices are too high, the quality is horrible, the shipping expensive for large orders, and the most unforgiveable: the beads they send seldom resemble what the webstore picture looks like. I will never order from them again. I was one of their platinum customers back in the day for many years, never again.