Dennis H.

So tried to buy medicine (fish pen) my billing and shipping address are different due to my job, placed the order and got a email saying they need to "confirm" my billing and shipping addresses so i wrote them a email explaining that they had not changed since i placed the order that day! So got another email telling me i need to call and "confirm" again. So called and talked with im guessing customer service, provided my order number and come to find out they had cancelled the order, lady told me i did not reply to the email in time hard to believe since i wrote back the same day i got the email, then told me she could place the order again but would have to go through "confirming" everything again. Said dont think so and no thanks... the few dollars i could have saved by going through them just is not worth the hoops they want me to jump through for fish medicine WTF! Buy local and stay away from the headaches! This company is a JOKE