Dennis H.

Someone contacted me when I sent another follow up and said they just started working with sims and is replying to e-mails, this is the follow up e-mail I got.
I checked on it for you today. They have the body painted & clear coated, but needs to be sanded, buffed and polished. The headstock has been painted and the logo applied, but needs to be clear coated.
That was a month ago, been following up since then and still no news. Really bad customer service and still no guitar.

I have been trying to contact Pat Sims for the past month without any reply. I sent my guitar back in April 2019. I have been patient for waiting for it since I was told it would take 6-8 months. Well it's almost 2yrs and haven't received it yet. Last I heard from him he said that it was done and would be shipping out. This was last month, I asked if he had pictures and said he hasn't taken any. Since then I've been e-mailing and texting him. It looks like he blocked my number too. I have already prepaid for the work so he can't say I haven't paid. I have been understanding for the past year and a half but now it's getting ridiculous, I don't mind the wait as long as I am being updated to the status of my guitar.